Support

Start here; if you cannot find what you need, write to us.

Common situations

My site will not publish

Publishing needs a Premium subscription. If you have one and the site still will not go live, write to us and include your address.

I am out of credits

The credits your subscription grants refresh every month. If you would rather not wait, buy a credit pack from the Balance screen; purchased credits never expire.

I want to cancel my subscription

Cancel from your App Store account settings; refunds are decided by Apple. Your site stays live until the end of the period.

My domain is not connected

DNS changes can take hours to spread. If a day has passed and it is still not connected, write to us with your domain.

I want to delete my account

You can delete it from the Account screen in the app. Deletion is permanent and your sites go offline; remember to cancel your App Store subscription separately.